Esker Blog
Bring out the best in your business

- Access to data can be helpful to follow what you are in your accounts recievable process. Putting together Key Performance Indicators (KPIs) can help track performance and solve challenges, boiling down to the root causes. In this article, let’s look at five important KPIs to track in your...
- As the recovery momentum gains traction in the post-COVID-19 period, Malaysia’s Government has announced the gradual implementation of an electronic invoicing system (e-Invoicing) to phase in 2023 as part of its strategies to increase the country’s tax revenue. In accordance with the Ministry of...
- Call them strategic advisors or value architects. Call them digital catalysts or change makers. Whatever you do, just don’t think of modern-day CFOs as merely number crunchers. Today, the role of CFOs and other financial leaders goes far beyond the scope of bookkeeping or budgeting. When it comes...
- Accounts Receivable (AR) leaders and companies faced hurdles, especially after the pandemic for the past 2.5 years. The way of working is very different from what it was before. Research shows that debts written off as uncollectable showed an alarming 50% increase in the Singapore market,...
- Sunway Group is one of Southeast Asia’s leading conglomerates. With a presence in more than 50 locations worldwide, primarily across the Asian region. Sunway Group comprises 13 business divisions: real estate, construction, retail, hospitality, leisure, healthcare, education, financial and...
- Hello again, change management fanatics. In Part 2, this blog series is dedicated to the backbone of successful digital transformation: change management. We will focus on the system factors that need to be in place and addressed before starting the actual change process. While this may seem...
- During times of significant disruption and uncertainty, it’s essential for organisations to maintain business process efficiency as well as communication with customers and team members, especially when it comes to accounts receivable (AR). Today’s workforce is becoming increasingly remote, and...
- Earth Day is an important day at Esker. Reducing waste and paper use within businesses is something we feel passionate about — for both our customers and our planet. By automating business processes, organisations can almost completely eliminate the need for paper. It’s a win-win for both...
- Why is it important for financial institutions to achieve sustainability (ESG) and a positive-sum growth with the help of service providers? Worldwide disparities and financial instability are now more widely recognised due to the difficulties brought on by the global pandemic and recent events...
- Many of today’s customer service (CS) teams are making do with tedious processes that still consist of emailing PDFs and other customer inquiries back and forth within the organisation to be opened, read and manually re-entered. The average CS team receives thousands of customer orders, inquiries...
- Providing affordable financing options to suppliers is a win-win strategy for your organisation — more cash for them, less risk for you. But until SaaS vendors and their platforms emerged as major players in the supply chain finance industry, supplier financing programs were traditionally the...
- There are an infinite number of KPIs an AP department can track. And that’s part of the problem … more is not necessarily better. It’s a typical “quality over quantity” situation. Just like a doctor measures only a handful of vital signs, you too should focus your insights on a select group of...
- Change. Change is a word that strikes fear into the hearts of some people. Change can be difficult, but it doesn’t have to be. Often times companies look at a process as a “one and done” for design and don’t re-evaluate their options unless there is no other option but to modify the existing...
- Do you practice gratefulness? If you think about it, it is easy to find things to be grateful for, no matter how small or insignificant they might seem: lunch with nice colleagues, friends with pools (especially on hot summer weekends), and pets that give you love and comfort. At Esker, one rather...
- After years of supplier shortages, demand fluctuations, increased operating costs and liquidity pinches, supply chain leaders face a crossroads — either maintain the status quo and hope for the best, or reevaluate their business model to ensure they can weather the next storm. Under “normal”...
- Our U.S. Chief Operation Officer, Steve Smith, is a member of the Forbes Business Council where this article was originally published. Since the earliest days of the Industrial Revolution, humans have feared machines taking over their jobs. One can argue that mechanisation erased some jobs, but it...