E-Invoicing Software

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Quick & Easy Invoicing

E-invoicing offers significant benefits to any business. But there are plenty of challenges standing in the way of you and success — especially when it’s on a global scale. With decades of experience under our belt and robust global infrastructure in place, Esker provides your company precisely what’s needed to send and receive e-invoices with exceptional efficiency and ease.

  • Lower costs, faster payments
  • Interoperability with any system
  • Flexibility with customers & suppliers
  • Global compliance in over 60 countries

Stay 100% compliant with
all e-invoicing guidelines

With many governments and large businesses requiring e-invoicing, companies must adapt if they want to get paid. Esker helps you achieve global compliance in whatever technology you choose: 

  • E-signatures

    Through its Sovos partnership, Esker applies the appropriate e-signatures, time stamps and verifications in over 60 countries.

  • BCAT

    From receipt and posting to dispatch and e-archiving, Esker’s audit trail and reporting capabilities keep track of all customer orders.

  • EDI

    Esker provides data formatting in the appropriate format (XML, EDIFACT, ANSI, etc.), secured exchange via any communication transport (AS2, VPN, SFTP, etc.), and interoperability with any platform.

  • Archiving

    Fully compliant with the EU Directive and the Sarbanes-Oxley Act, Esker’s e-archiving solution protects all invoices via a separate, secured infrastructure and web portal.

See Esker's interactive e-invoicing compliance map

Solution to Europe’s E-Invoicing Mandate

The EU Directive on e-invoicing and public procurement (2014/55/EU) gives countries the opportunity to implement local legislation requiring suppliers to send e-invoices to public administrations (PA) with the goal of making e-invoicing the predominant invoicing method in Europe. Through this directive, all European public administrations must be able to accept invoices in electronic format from their suppliers.

There is a significant trend emerging as more European governments are now mandating e-invoicing for B2B or B2C transactions in an effort to increase efficiency in collecting VAT and tackle tax fraud. And e-invoicing requirements in many European countries continues to evolve, whether B2G, B2B or B2C. Complying with these global e-invoicing regulations is an increasingly complex process, one which Esker can facilitate.

Esker helps companies process e-invoices in compliance with the unique specifications of European countries. This includes processing any format (e.g., PDF, UBL, Facturae in Spain, Fattura-PA in Italy, etc.), communicating with PA platforms (including PEPPOL) to send e-invoices with status updates, and providing e-invoice archiving that’s compliant with regulatory frameworks.

Learn more about mandatory e-invoicing in France, Italy , Spain, Portugal and Germany.

 

"Today we have a complete AR solution capable of sending invoices in all formats: paper, PDF with e-signature and EDI to all of our customers, including those in the public sector."

CIO, Eurofeu

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Unique e-invoicing benefits for AP leaders

When implementing new smart procurement solutions, it is important to note that the supplier side of e-invoicing can be just as crucial as the customer side. When it comes to choosing an e-invoicing solution that can support a secure, collaborative and highly effective AP e-invoicing environment, Esker promises to deliver all the benefits of digital procurement.

  • Expert support for shared services center initiatives
  • Customisable KPIs & on-the-go review & approval functionality
  • Multi-lingual capabilities & template-free technology

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Frequently asked questions about Esker e-invoicing software

What is E-Invoicing?

E-Invoicing, or electronic invoicing, is the process of sending and receiving invoices in a digital format. This method eliminates the need for paper-based invoices, streamlining the billing and payment processes, enhancing efficiency, reducing errors, and improving the speed of transactions between companies.

How is Esker’s e-invoicing different from PDF e-invoice and other formats?

Esker’s e-invoicing software goes beyond simple PDF e-invoices by offering the benefit of a comprehensive, automated solution that includes validation, processing, and archiving capabilities. Unlike static PDF invoices, Esker's solution provides the benefit of facilitating real-time data exchange and integration, enhancing accuracy and efficiency in the invoicing process.

How is Esker’s e-invoicing different from others?

Esker’s e-invoicing software stands out by incorporating innovative software and expert solutions that integrate seamlessly with your existing systems and workflow. Additionally, an added advantage of our approach is that it ensures global compliance, with our e-invoices meeting rigorous regulatory frameworks.

What is the implementation timeline for the e-invoicing system?

The e-invoicing system implementation timeline includes requirement analysis, system selection, customisation, integration, user training, testing, deployment, and ongoing monitoring, ensuring a streamlined transition to e-invoicing and optimal functionality.

To illustrate the significance and potential of this implementation, let's look at DMC Global's experience with Esker. Before the transition, DMC Global grappled with cumbersome manual accounts payable processes. However, upon integrating our AI-powered e-invoicing solution in October 2021, the change was immediate from day one. The AP team swiftly moved from handling piles of paper invoices to utilising a streamlined digital platform. 

This pivotal shift facilitated global team members in accessing vital data within moments and led to an impressive 80% surge in invoice processing by August 2022. Remarkably, this was achieved without any team expansion. DMC Global's experience underscores the timely implementation and expansive potential of Esker's e-invoicing system.

What security measures are in place for the safety of e-invoice data?

Esker takes a comprehensive approach to safeguarding your e-invoice data. By establishing encrypted connections, the platform ensures that document transfers are secure. The presence of redundant firewalls further fortifies the platform against potential threats, and systematic antivirus checks are conducted on every document. Beyond these measures, we are committed to upholding the confidentiality, integrity, and availability of your data. To top it off, a robust multi-layered authentication system is in place, ensuring that only authorised individuals have access to the data environment.

What kind of customer support does Esker offer for e-invoicing solutions?

Our Support team is dedicated to ensuring customer satisfaction for our electronic invoicing solutions. We prioritise swift and efficient resolution of technical challenges related to e-invoicing, ensuring that users always have peace of mind. The Esker Support Hub further elevates the electronic invoicing user experience by providing a platform where our customers can submit e-invoicing support cases, track updates, and oversee activities. With a global footprint, we guarantee that e-invoicing support is accessible, responsive, and tailored to address the distinct requirements of each customer.

Is training provided for businesses to effectively use the e-invoicing software?

Absolutely! We offer team training and onboarding to help our customers maximise the benefits of our e-invoicing software. Additionally, Esker University provides a comprehensive suite of video tutorials, training guides, and educational materials, all designed to empower users to learn at their own pace and deepen their understanding of the software.

Can Esker's e-invoicing system integrate with other ERP systems?

Yes! As a trusted e-invoicing solution provider, our system is designed to seamlessly integrate with various ERP systems, ensuring a unified and streamlined experience. Moreover, our e-invoicing solutions can easily communicate between different IT environments, such as the order processing system, automating the transition from order receipt to invoice generation. Additionally, when integrated with procurement software systems, we streamline the entire procure-to-pay process, ensuring a tight alignment between procurement actions and e-invoicing. These integrations collectively lead to faster processing times, reduced errors, and improved overall efficiency.

Is Esker's e-invoicing solution customisable to fit specific business needs?

Certainly! As one of the leading e-invoicing solution providers, Esker ensures that businesses have a flexible e-invoicing experience. Our solution enables businesses to centralise their e-invoicing through shared service initiatives. Moreover, companies can set their own performance metrics, ensuring that their e-invoicing process aligns with their goals. Additionally, our departure from fixed templates means businesses have the flexibility to design e-invoices that resonate with their brand.

Frequently asked questions about e-invoicing in Singapore

Is e-invoicing mandatory in Singapore?

While e-invoicing is not mandatory in Singapore, the country has taken significant steps to incentivise organisations to join the Peppol network through the country's specific InvoiceNow network. This initiative aims to streamline business transactions and enhance efficiency across industries.

What are the requirements for e-invoicing under GST in Singapore?

For e-invoicing under GST in Singapore, businesses must ensure that their electronic invoices contain all the mandatory details required by the Inland Revenue Authority of Singapore (IRAS). This includes information such as business and customer GST registration numbers, invoice date, description of goods or services, and the total amount payable including GST.

Does Esker e-invoicing solution include IMDA’s InvoiceNow (Peppol)?

Yes, Esker’s e-invoicing solution fully supports IMDA’s InvoiceNow initiative, part of the international Peppol network. Singaporean businesses can take advantage of this technology through accredited Peppol service providers like Esker, facilitating smoother and more efficient invoicing processes.

What happens to the data received and sent through Esker’s e-invoicing solution?

Data received and sent through Esker’s e-invoicing solution is securely processed and stored in compliance with global data protection standards. Esker ensures confidentiality and integrity of data, with robust encryption and access controls in place to safeguard your business information.

Is Esker’s e-invoicing software compatible with other EDI Formats in Singapore?

Yes, Esker’s e-invoicing software is highly versatile. We have experience supporting over 35 EDI standards and formats. This compatibility allows businesses in Singapore to seamlessly connect with various trading partners, regardless of the specific EDI formats they use, ensuring smooth and efficient electronic data interchange.

Does Esker Singapore’s e-invoicing system integrate with other ERP systems?

Absolutely! Esker's system is designed to seamlessly integrate with various ERP systems, ensuring a unified and streamlined experience. Our e-invoicing solutions facilitate smooth communication between different IT environments, such as the order processing system, automating the transition from order receipt to invoice generation. This integration streamlines the entire procure-to-pay process, aligning procurement actions closely with e-invoicing for optimal efficiency.

How should I get started with e-invoicing as a business in Singapore?

To get started with e-invoicing as a business in Singapore, especially if you wish to utilise Peppol (InvoiceNow), you'll first need to register for a Peppol ID. From there, you can purchase a Singapore Peppol (InvoiceNow) prepaid pack, or contact an Esker representative if your monthly invoicing requirement exceeds 100 invoices.

Frequently asked questions about e-invoicing in Malaysia

How does e-invoicing work in Malaysia?

In Malaysia, e-invoicing can be executed in two ways:

  1. Manually via the MyInvois portal. Here businesses can submit their invoices through the IRBM-provided portal.
  2. Automatically via API in XML or JSON format, offering a more streamlined process. The automatic approach enhances efficiency and reduces manual intervention, aligning with modern business needs.

When will mandatory e-invoicing be implemented in Malaysia?

No, e-invoicing is not currently mandatory in Malaysia. However, starting from 1 August 2024, taxpayers with an annual income or sales exceeding RM 100 million will be required to issue electronic invoices.

What is the threshold for e-invoicing in Malaysia?

As of now, there is no threshold for e-invoicing. However, from 1 August 2024, it will be mandatory for taxpayers with annual turnover or revenue exceeding RM100 million. This requirement extends from 1 January 2025, to taxpayers with more than RM25 million in annual turnover, and by July 2025, e-invoicing will become mandatory for all other taxpayers, broadening the scope of e-invoicing compliance.

Where should I begin to implement e-invoicing for my business in Malaysia?

To begin implementing e-invoicing for your business in Malaysia, start by assessing your current invoicing processes and systems. Register for an account on the MyInvois portal or explore API integration solutions that fit your business model. Consulting with a service provider like Esker can also provide tailored guidance and support for a smooth transition.

What are the common challenges to expect with e-invoice compliance in Malaysia?

Common challenges include adapting to new digital formats, ensuring data accuracy, and integrating e-invoicing systems with existing ERP or accounting software. Businesses may also need to navigate changing regulations and compliance standards, requiring ongoing attention and possibly external expertise.

Does Esker Malaysia e-invoicing system integrate with other Malaysia ERP systems?

Yes, Esker’s e-invoicing system seamlessly integrates with existing ERP systems in Malaysia, ensuring a smooth transition without disrupting current operations. Through API integration, Esker facilitates the sending of information to the IRBM and receives validated data back, streamlining the compliance process.

How does Esker simplify the e-invoicing adoption process for Malaysian businesses?

Esker’s expertise in electronic document management and automation solutions ensures a smooth and hassle-free transition to e-invoicing for Malaysian businesses. Fully compliant with Malaysia’s e-invoicing technical and legal regulations, Esker enables companies to process e-invoices in conformity with all specifications, ensuring seamless operations in sending and receiving electronic documents from business partners.

Does Esker’s e-invoicing solution comply with the new e-invoicing guideline issued by IRBM (Inland Revenue Board of Malaysia)?

Yes, Esker’s e-invoicing software is fully compliant with the technical and legal regulations of e-invoicing in Malaysia, as outlined by the Inland Revenue Board of Malaysia (IRBM). This ensures businesses using Esker can meet the new e-invoicing guidelines without concern, maintaining compliance with the latest standards.

You’re in good company. Explore some of the other companies and AP leaders that have benefited from automating their processes with Esker.
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